Engagement Manager/Account Manager – AI Portfolio (Nordics)

Join us as the Engagement/Account Manager for AI, Data portfolios serving Nordic clients. In this client-facing role, you will support the Senior Account Client Partner in orchestrating AI and data-led engagements, manage day-to-day delivery and convert client confidence into sustained revenue growth and healthy margins. You will ensure AI and data-driven solutions deliver measurable outcomes for automotive and industrial manufacturing clients.

Responsibilities

• Serve as the main operational liaison for client stakeholders and represent the Senior Account Client Partner in meetings and governance forums
• Translate client priorities into actionable delivery objectives, track outcomes and maintain transparent communication
• Guide delivery teams on scope management, milestone tracking and risk mitigation across AI engagements
• Coach teams on stakeholder expectations, storytelling and presentation readiness for client workshops and steering committees
• Partner with delivery leads to ensure quality, compliance and continuous improvement across AI projects
• Support revenue growth by monitoring forecasts, staffing, budgets and identifying cross-sell/up-sell opportunities
• Administer portfolio operations including opportunity tracking and performance metrics
• Champion adoption of AI best practices, toolkits and accelerators within client engagements
• Contribute to thought leadership and internal readiness forums showcasing AI impact in automotive and industrial manufacturing
• Mentor cross-functional teams to develop consultative capabilities, a growth mindset and client-first culture

Requirements

• Strong skills in stakeholder management and executive-level communication
• Proven expertise in delivery governance, risk management and operational coordination
• Financial acumen with experience in forecasting, margin analysis and revenue tracking
• Ability to develop AI-driven solutions and articulate their value to clients
• Experience supporting portfolio management in mature markets ideally in the Nordics
• Working knowledge of AI/ML, agentic AI concepts and data analytics platforms; hands-on experience is a plus
• Exposure to automotive and/or industrial manufacturing industries; ability to contextualize AI solutions to sector-specific challenges
• Familiarity with Nordic business culture; local language proficiency (Swedish or Norwegian) is advantageous
• Strong collaboration skills and ability to mentor and develop cross-functional teams
• Growth mindset with ambition to scale into broader portfolio leadership

We offer

• EPAM Employee Stock Purchase Plan (ESPP)
• Company’s pension plan
• Private healthcare insurance
• Safety & life insurance
• Gym discounts
• Wellness Grant (SEK 2000)
• Corporate Programs including Employee Referral Program with rewards
• Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more
• • All benefits and perks are subject to certain eligibility requirements