Medical Director, AI Safety & Clinical Solutions

About Avo

Avo is the leading AI platform for healthcare enterprises, built to drive their most pressing clinical initiatives at the point of care. Clinicians today navigate dozens of tabs, applications, and datasets to deliver high-quality care — reading through rapidly evolving hospital protocols, medical guidelines, and payer policies that live outside the EHR. Avo changes that.

Avo serves as a central hub for clinicians, instantly synthesizing relevant patient data, proposing diagnoses and care plans, assisting with orders and documentation, and surfacing evidence-based guidance. With copilots like Chart Assist and Ask Avo, and its AI Consult tool, Avo supports clinicians across entire workflows — admission, discharge, rounding — freeing them from point solution fatigue.

We are product-obsessed, collaborative, and scrappy. Our investors include Noro Moseley, AlleyCorp, Scrub Capital and several leading hospitals and universities.

The Role

You'll sit at the intersection of clinical AI safety and customer-facing solutions work. On one side, you'll own the validation, testing, and safety assurance of our AI-generated clinical content. On the other, you'll work directly with prospective and existing customers as a clinical subject matter expert — supporting sales conversations and demos. This is a hybrid clinical-technical role for someone who wants to shape how AI is safely deployed in real clinical workflows.

What You'll Do

• Design and execute AI safety testing protocols for clinical AI modules (hallucination detection, omission analysis, clinical accuracy validation)
• Review and validate AI-generated clinical content against evidence-based guidelines
• Partner with the Sales team as a clinical SME during demos, prospect calls, and pilot evaluations
• Engage with clients and prospects, as a Physician Leader, to help frame the value message of Avo and our solutions. This will encompass having strong communication skills to act as a 'challenger' to legacy people/process/technology solutions in place.
• Translate complex clinical AI capabilities into language that resonates with CMIOs, CIOs, and clinical leadership
• Collaborate with the Studio team to improve module quality based on safety findings and customer feedback
• Contribute to clinical documentation, white papers, and safety reports that build buyer confidence

What You Bring

• Active clinical license — MD/DO, NP, or PA with hands-on patient care experience

• Mid-career - 3-7 years of clinical practice, enough to speak credibly to practicing clinicians

• AI/health IT curiosity - experience with or strong interest in clinical AI, CDS, or health informatics

• Communication skills - comfortable presenting and doing product demonstrations to C-suite clinical leaders and translating technical concepts

• Quality mindset - detail-oriented approach to testing, validation, and clinical accuracy

• Comfort with ambiguity - this is a hybrid role at a growth-stage company; you'll shape it as you go

• Travel: Some travel expected for customer meetings and demos, up to 25%

Nice to Have

• Experience with EHR systems (Epic, Meditech, Athena)
• Background in clinical informatics, quality improvement, or patient safety
• Prior experience in a sales engineering, solutions, or customer-facing clinical role
• Familiarity with AI/LLM evaluation methodologies

Why Join Avo

Impact: Avo's products run inside hospitals, helping clinicians make better calls at the point of care. The work is real, and the mission is meaningful.

Ownership: You will own your accounts end-to-end and build the CS function from the ground up. Your fingerprints will be on every process.

High Agency: We move fast, trust our people, and avoid bureaucracy.

Great Team: Work alongside a talented, low-ego group of clinicians, engineers, and product folks who care deeply about craft.

Remote-First: Work from anywhere in the US with flexible hours.

How We Take Care of Our Team

• Generous Time Off: Flexible and generous PTO
• Comprehensive Health Plans: Medical, dental, and vision coverage for you and your family
• 401K Matching: Contribution matching to help invest in your future
• Personal Device Allowance: Tax-free funds for personal device usage
• Compensation and Equity: $150,000 – $200,000 base salary and equity