Ai Implementer and Automation Strategist

Overview
We're a rapidly growing clinical toxicology lab and w need a smart, hands-on operator who lives and breathes AI tools — and can translate that into real workflow change across sales, billing, clinical operations, and executive reporting.

This is not an IT position. This is not a prompt engineer. This is a builder — someone who can audit how our business actually runs, identify where time and money are being lost to manual process, and systematically replace that friction with AI-powered workflows that the team actually uses. In addition, we have many forward-thinking projects that are conceptual that require an AI operator to build out. You'll own the AI stack end-to-end: identifying tools, building integrations, training staff, and iterating. You'll work directly with leadership and have visibility into everything from revenue cycle management to clinical reporting to sales rep enablement. The projects we are building will revolution the industry.

Responsibilities

• Lead the design, development, and deployment of AI-driven solutions tailored to organizational needs, ensuring alignment with strategic objectives.
• Develop comprehensive automation strategies that streamline workflows, reduce manual effort, and improve accuracy across departments.
• Collaborate with management consulting teams to identify process improvement opportunities and craft actionable plans for digital transformation.
• Manage change management initiatives by communicating effectively with stakeholders, facilitating training sessions, and ensuring smooth adoption of new technologies.
• Conduct thorough research and analysis to evaluate emerging AI tools, industry best practices, and innovative automation techniques.
• Support business development efforts by demonstrating the value of AI implementations to clients or internal stakeholders.
• Oversee project management activities related to automation initiatives, including planning, resource allocation, timeline tracking, and risk mitigation.

Requirements

• Proven experience deploying AI tools in a business setting — not experimenting, shipping
• Fluency with LLMs (Claude, GPT-4, etc.), automation platforms (Zapier, Make, n8n), and CRM integrations (HubSpot preferred)
• Ability to think in systems: you see a process and immediately see where AI fits
• Strong communicator — you can explain what you built to a non-technical COO and a billing specialist on the same day
• Self-directed and comfortable with ambiguity; this role is what you make it
• Bonus: experience in healthcare, clinical labs, RCM, or billing environments
• Bonus: familiarity with data viz tools (Looker, Tableau, or equivalent)
• Proven experience in implementing AI solutions and developing automation strategies within complex organizational environments.
• Strong analysis skills with the ability to interpret data insights and translate them into actionable plans.
• Expertise in change management principles to facilitate organizational buy-in and sustainment of new processes.
• Background in management consulting or business analysis to understand client needs and craft tailored solutions.
• Excellent strategic planning capabilities to align automation projects with broader business goals.
• Familiarity with process improvement methodologies such as Lean or Six Sigma is a plus.
• Effective research skills to stay current on technological advancements and industry trends relevant to AI and automation.
• Strong project management skills to coordinate multiple initiatives simultaneously while maintaining focus on deliverables. This role is ideal for innovative thinkers passionate about leveraging AI technology to revolutionize business operations. We are committed to supporting your growth as you lead transformative projects that make a tangible impact across organizations.

Pay: $110,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Irvine, CA