To apply for this role, the first required step is to complete the Culture Index Survey. Please click here to do so: Traveling Coaches, Inc

Are you a team player that sees the best in those around you? When faced with an obstacle, do you carefully and systematically weigh your options before making the next move? Do your friends and loved ones turn to you for advice, knowing you might not respond quickly, but when you do your words will be prudent and sincere? Do you value precision and consistency?

If you answered “yes” to these questions and you have experience in software training, application integration, document management engineering, technical writing or eLearning development, please take our survey and apply for this in-house position!

We are looking for someone who has the following characteristics:

• Credibility, confidence, and a professional demeanor: We expect our experts to possess a professional image and attitude that reflects positively on the individual and our company.
• A high attention to detail: We need someone capable of conducting complex training sessions on a variety of software applications, often several times per day.
• Commitment to staying current on the latest technology: We look for team members that read extensively, network regularly and take on the responsibility to keep up with software changes and certifications.
• A commitment to excellence: Traveling Coaches is committed to providing excellent service to our clients and we expect that same commitment to excellence from all who represent us.

Job Responsibilities

• GenAI Training and Education – design and deliver training programs focused on workflow integration, use-case identification, problem-solving with GenAI and responsible and secure use; build narrative-based learning content that helps learners “connect the dots” between their job tasks and GenAI capabilities; and teach employees when GenAI is the appropriate solution versus existing tools (“right tool for the right task”).
• Needs Analysis and Curriculum Development - conduct training needs assessments to identify gaps in skills, workflows, and understanding of AI capabilities; translate business needs into structured training paths, curriculum modules, and competency frameworks; and partner with SMEs to contextualize training within real job scenarios.
• Change Management Collaboration - align training strategy with change management efforts, ensuring communication, adoption, and resistance mitigation are integrated; and support the rollout of new AI tools or updates through structured change plans.
• Internal Tool Creation and Support - assist in the creation of internal GenAI related or specific learning tools, templates, and job aids; and provide feedback about learner challenges, tool limitations, and usage patterns.
• Measurement, Reporting and Continuous Improvement – collaborate with others to identify, track and report learning outcomes, adoption metrics, and tool success indicators; continuously refine training materials based on user feedback, tool evolution, business priorities and emerging best practices in GenAI adoption.
• Deliver engaging training sessions multiple times per day using virtual communications software, like Zoom, WebEx, Microsoft Teams and Adobe Connect.
• Work with internal and external partners to develop training outlines and schedules.
• Communicate learner feedback and attendance reports to the client when necessary.
• Maintain an up-beat, professional attitude, despite a potentially repetitive and predictable work environment.
• Assist with various administrative tasks.
• Willingness to travel to deliver onsite training if needed
• Experience and advanced level knowledge of GenAI (including but not limited to Copilot, ChatGPT, Claude, Gemini, etc.).
• Experience and certifications with Claude and Laurel highly preferred.
• 3-5 years’ experience in corporate training or adult education.
• Strong written and oral communications skills.
• Certifications in Microsoft Office and other business-related applications preferred.
• Experience working in the legal industry ideal but not required.

Your Compensation and Benefits

• Competitive salary and benefits
• Health, dental, short and long term disability insurance
• Employer matching retirement plan
• Flex Plan for medical and child care expense savings