Job Title: Digital CM Architect

Job Location: London, UK/ Hybrid

Job Type: FTE

Job Description:

Lead design and development of Copilot Studio agents and Power Platform solutions (Canvas/Model-driven apps, Power Automate, Dataverse)

Build custom connectors, actions, and REST API integrations; implement RAG and configure Semantic Index for context enrichment

Develop AI Builder models and own model lifecycle (data prep, labelling, training, evaluation, retraining)

Apply ALM/DevOps for Power Platform deployments (environments, pipelines, packaging, versioning)

Design conversational flows, prompts and UX (adaptive cards); optimize agent performance and user adoption

Ensure security, compliance, and Responsible AI governance across solutions; produce architecture docs and runbooks

Collaborate with stakeholders, mentor engineers, and drive POCs to production Must-have

Hands-on experience with Microsoft Copilot Studio and creating production agents

Deep Power Platform expertise: Power Apps, Power Automate, Dataverse and custom connectors

Proven integration experience via REST APIs, Azure Functions or Logic Apps

Experience with AI Builder, LLM concepts, prompt engineering, and agentic AI patterns

Familiarity with Azure AI services (Azure OpenAI / Azure AI) and cloud design patterns

ALM/DevOps experience for Power Platform solutions

Experience in use of MCP servers with agents

Strong understanding of advanced AI concepts such as multi-agent workflows, reasoning and decision engines, and autonomous agent design

Strong communication skills and ability to work directly with business users.

Regards,

Rachana

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Digital CM Architect

Job description