Forward Deployed Engineer - EMEA

Customer Success · Full-time · London

Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code.

About the role

Forward Deployed Engineers embed directly with customer engineering teams to ship production-grade Cursor workflows that measurably improve how they build software.

You’ll figure out what’s actually slowing a team down, design a practical solution, and own it end-to-end, from first discovery call through launch, iteration, and post-production support. This is not a demo role. You are responsible for systems that work in the real world.

What you’ll do

• Lead discovery with customer engineers to identify the real bottleneck and define clear success metrics
• Design and build Cursor-powered workflows (e.g., large-scale refactors, migrations, PR review loops, incident fix pipelines, spec implementation systems)
• Ship a fast first version in days, then harden it into something reliable over weeks with proper rollout plans, monitoring, and iteration based on real usage
• Own production quality: tracing, evals, metrics, debugging model behavior, latency/cost tradeoffs, and failure modes
• Work directly with Staff+/Platform/Eng leaders — going deep in code while also communicating clearly about tradeoffs and results
• Turn what you build into reusable patterns and push improvements back into the core Cursor product

You may be a fit if

• You thrive in ambiguity and can turn fuzzy problems into clear scopes and shipped systems.
• You’ve built and owned AI-native workflows in production, not just prototypes, and have debugged real-world model failures
• You’re comfortable leading discovery conversations and being accountable for customer outcomes
• You build end-to-end. If it needs frontend, backend, infra, or prompt iteration, you’ll own it
• You’ve handled production reliability before (metrics, alerts, safe rollouts, incident response)
• You’re strong in Python and TypeScript/JavaScript and can ramp quickly on new stacks