OCM and AI Training Specialist

Location

Krakow, All PL Regions, Poland

Capabilities

Digital and Data

Office Setup

Office/Onsite

Job ID

#40467

Market

Enterprise Functions

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

At Jacobs, we're challenging today to reinvent tomorrow. As part of our Digital & Data Hub in Krakow, we're looking for an OCM Specialist supporting Enterprise AI function to drive adoption of AI solutions and support technology transformation initiatives across our global business.

You'll work closely with program managers, AI leads, AI Champions and tool stewards, and functional stakeholders across time zones translating change strategy into practical delivery, helping our people get the most out of the AI tools we're rolling out at scale.

You'll own key change management workstreams across Jacobs' AI Transformation program from stakeholder engagement and communications to training design and adoption tracking. You'll help build the conditions for sustainable AI adoption across business units and functional teams, working alongside colleagues in a fast-moving, international environment.

Key responsibilities:
Apply Prosci/ADKAR and other established CM methodologies to develop and execute change strategies for AI tools and technology initiatives

Design and deliver integrated communications plans, training programs, and change impact assessments across global functional teams

Manage change deliverables end-to-end: change plan, leadership alignment, stakeholder engagement, AI Change Champions Network, and value realization tracking

Build and maintain strong relationships with senior stakeholders, SMEs, and program leads ensuring leaders are prepared and equipped to embed change

Promote AI awareness and adoption by surfacing practical use cases, success stories, and lessons learned from pilots and rollouts

Identify and manage change-related risks, interdependencies, and issues across workstreams; flag and escalate where needed

Track adoption metrics and contribute to post-implementation continuous improvement efforts

Here's what you'll need

2–4 years of experience in change management, organizational development, or HR transformation ideally within a large, complex organization or consulting environment.

Prosci certification or equivalent (ADKAR methodology experience required)

Proven ability to deliver change workstreams in fast-paced, multi-stakeholder programs

Strong communication skills, written and verbal with the ability to adapt tone and content for different audiences (leadership, technical, all-employee)

Comfortable working with AI tools and technology platforms; curiosity about how AI is reshaping the way we work

Proficiency in Microsoft 365 (Word, PowerPoint, SharePoint, Teams, Excel)

Bachelor's degree in Business, HR, Organizational Development, Communications, or related field

Fluent English (written and spoken) required

Availability to travel as needed

Nice to have:
Familiarity with UX/UI tools (e.g. Figma, Miro, or similar)

We offer:
Rewarding employment - f ull-time employment with a salary that matches your qualifications

Hybrid work model - enjoy the flexibility of working mainly from home

Flexible hours - start your day anytime between 7:30 and 10:00 AM

Comprehensive benefits, including Lux Med medical care, psychological support, life insurance, My Benefit cafeteria system, Multisport card co-financing, and a car/bike park sharing system

Possibility to travel on an occasional basis

Co-financed holidays - enjoy "Wczasy pod Gruszą" for a well-deserved break

Global projects - engage in exciting international projects

Inclusive networks - join our diverse employee networks like Women's Network, OneWorld, PRISM, Careers Network, Green Team, SpeakUp, Collectively, and more

Continuous learning - participate in our Graduate Development Program, Learners’ Community, and self-learning platforms

Language courses - enhance your skills with courses in English, German, and Polish

We know that if we are inclusive, we’re more connected, and we’re more creative. We accept people for who they are. Find out more about life at Jacobs .

As a Disability Confident employer, we will interview all disabled applicants who meet the criteria for a vacancy.

If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team recruitmentpoland@jacobs.com

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Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .