Head of Global Capacity Management, Forward Deployed Engineering

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Austin, TX, USA; Chicago, IL, USA; New York, NY, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in program or project management.
• 7 years of experience in people management.

Preferred qualifications:

• Experience leading a globally distributed team.
• Experience with executive stakeholder management.
• Experience with capacity planning models.
• Experience in staffing and forecasting in fractional staffing models.
• Experience building dashboards in BI tools.
• Knowledge of public cloud technologies, products, trends, and market dynamics.

About the job

As the Head of Global Capacity Management, Forward Deployed Engineering role, you will be responsible for directing a global team of Capacity Managers to optimize the staffing and utilization of Google talent across Forward Deployed Engineering engagements. This role bridges the gap between high-level business strategy and day-to-day operational execution, ensuring that AI Tech Go-to-Market has the right talent in the right place at the right time. Serving as a key partner to Global Leadership and Strategy and Operations, you will drive the framework for supply-and-demand forecasting, influence critical business decisions, and advocate both operational efficiency and consultant well-being.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $164000 - $240000 (USD) + 20% bonus target + bonus + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Lead a global team of Capacity Managers focused on day-to-day staffing of Google talent on Customer Engagements.
• Partner with Strategy and Operations and AI Tech Go-to-Market leadership to create best practices for staffing and utilization management.
• Partner with Global Leadership to address supply and demand issues, and influence business decisions.
• Lead weekly staffing meetings with Forward Deployed Engineering leadership teams and ensure supply and demand forecasts are accurate.
• Develop new metrics for tracking staffing efficiency. Create and maintain relationships with practice managers and consultants.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.