Student Support (f/m/x) - Digital Channels & Conversational AI (20-25 hours/week)

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Student Support (f/m/x) - Digital Channels & Conversational AI (20-25 hours/week)

Our team designs and delivers digital banking experiences used by customers across Central and Eastern Europe. We combine mobile features with conversational AI to make customer interactions with the bank simpler, smarter, and more integrated across digital channels.

We build selected group-wide features in-house and support their rollout to our network banks in the CEE region. As Student Support, you will help us coordinate delivery, structure knowledge and communication, and bring AI-enabled improvements into our daily way of working.

This role gives you practical exposure to multinational digital product delivery, distributed teams, stakeholder communication, and the way dependencies are managed across countries, platforms, and business areas.

At a glance:
Starting date: August/September 2026

Working hours: 20-25h/week

Location: 1030 Vienna

Your role with us on the team

Support the team in day-to-day delivery management across distributed teams and countries

Help structure and maintain our knowledge base and communication platforms for internal and external stakeholders

Work with tools such as Jira, Confluence, GitHub, and Microsoft Office

Support the hands-on use of AI tools to automate recurring tasks and improve internal processes

Help prepare workshops, team events, stakeholder meetings, and follow-up materials

Contribute to clear communication across different teams within RBI Group

Join a cross-functional, multicultural team working on digital channels and conversational AI

Bring in your own ideas on how we can improve collaboration, transparency, and efficiency

This job is made for you, if…

You are an active student in IT, Business Administration, or a related field

You are interested in digital/mobile banking, AI, digital product delivery, and working in an international environment

You already use AI tools to improve your own work and want to bring this mindset into a corporate setting

You have very good Microsoft Office skills and are comfortable learning new tools and applications

You enjoy structuring information, improving processes, and making collaboration easier

You communicate clearly in English and enjoy working with different stakeholders

You are proactive, reliable, and able to work independently while staying connected to the team

You bring curiosity, ownership, and a positive attitude to a dynamic team environment.

What's in it for you

Work & Study: Gain practical experience in an international banking environment while continuing your studies

Flexibility: Working hours adaptable to your university schedule, with a balance of office and home-office days

Onboarding: An easy start with a buddy from your team to support you

Community: Internal networking with other students

Internationality: Work in a CEE-focused environment with English as the corporate language

Canteen: A wide variety of healthy, tasty, and heavily subsidized meal options

Further Benefits: Shopping vouchers from the staff council, free museum tickets, sports offers, fitness center allowance, and reduced public transport pass

Compensation: Attractive monthly student salary of gross EUR 2,619.73 based on 38.5 hours per week

If you have questions about our application process or if you want to know more about our Work & Study concept, feel free to take a look at our Student Page or our FAQ.

Your contact:
Sandra Perkin

Talent Acquisition Students & Interns

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At Raiffeisen Bank International, with 17 million customers across Austria and CEE, it’s our people who make the difference. We give you the tools, trust, and opportunities to shape your own path from the start. With flexible working models, you can balance work and study in the way that suits you best. And with 350+ working students in-house, you’ll be part of a strong community and open culture where you can connect, learn, and grow. Whatever role you choose, you’ll gain real-world experience and help deliver banking solutions that matter – across borders and at scale.

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Your benefits at one sight:
Join a team that values your well-being and professional development, offering a variety of benefits to support your success.

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