Digital and AI Development Manager

All-Age Complex and Continuing Care are a team of clinical, business, commissioning specialists who provide continuing healthcare (CHC) children and young people’s continuing care (CYPCC) and complex care commissioning to individuals across the Thames Valley footprint.

Our operating model has three main areas of activity,

Neighbourhood teams work alongside health and social care partners within the community assessing, reviewing and case managing care for adults and children within Oxford, Buckinghamshire or Berkshire, working directly with individuals and families.

Central services teams act as the front door and end to end service delivery, managing referrals into the service, business, administration and invoicing functions. Working closely with individuals and their families.

Commissioning Contracting and Brokerage team work closely with care providers and social care to commission individualised care for individuals.

The Digital and Data AI development Manager leads the production, development and promotion of a range of statistical/information services and provides specialist advice on information and data. The post holder should be able to demonstrate experience, understanding and application of a wide variety of analytical and statistical methods, to provide high quality and timely data modelling, analyses, and intelligence.

Please note it is proposed that this post will be in scope to transfer to Frimley Health NHS Foundation Trust (FHFT) on the 1 September 2026. If you are appointed prior to 1 September 2026, you will join Thames Valley ICB initially, but it is proposed that your employment will then transfer to FHFT in accordance with TUPE/ CoSOP regulations. If your start date is on or after the 1 September 2026 it is planned that you will be employed directly by FHFT from commencement.

The key responsibilities of the postholder are to:
Lead on performance improvement, information management and digitalisation.

Lead research on emerging / advanced analytics tools / techniques / technologies, as well as new versions of existing software to recommend further value-adding initiatives.

Promote improvements in data quality and data collection and recording.

Take a practical approach to providing advice, giving persuasive explanations of complex concepts orally and in written forms to a range of audiences, in a clear and accessible manner.

Provide coordination of and participate in relevant internal and external working groups and provide analytical advice, expertise and support, where requested.

Provide relevant and timely specialist advice and guidance on own areas of work/function.

Develop a suite of reporting through extraction, transformation, and analysis of data from relational databases.

Work with members of the Team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions.

Manage staff, undertaking appraisals, recruitment including progressing any disciplinary or capability issues, as necessary.

Contribute to the strategic planning of AACC projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary.

Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes.

Supporting process mapping and service redesign.

In-depth analysis and modelling to e.g. support the development of service redesign or understand the impact of policy or system changes.

Contribute to short-, medium- and long-term business plans, achieving quality outcomes.

Project Management

Contribute to performance improvement, taking a lead for identified areas where agreed.

Provide coordination of and participate in relevant internal and external working groups and provide project advice, expertise and support as requested.

Provide relevant and timely specialist advice and guidance on own portfolio of projects/function.

Work with members of the Team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions.

Management of a risk and issues tracking mechanism and its proactive resolution and escalation processes.

Financial and Physical Resources

Provide regular reporting on the targeting of resources and monitoring their implementation from a value for money perspective.

Provide oversight and monitoring of all aspects of team budgets.

Evaluate projects/function within identified portfolio for delivery against financial recovery/savings plans through providing sophisticated, high quality project analysis.

Management

Take a lead in the coordination of training, development and recruitment activity across the team.

Manage colleagues, including undertaking appraisals, recruitment and induction processes, and progressing any informal and formal processes as necessary e.g. disciplinary or capability issues.

Information Management

Devise and provide improvements to current management information, analysing, reporting and suggesting procedures to enhance decision making processes.

Ensure timely and accurate information analysis and reporting to management on agreed areas of work.

Research and Development

Contribute to the development of key performance indicators for the successful assessment of individual and workstream success.

Delegate aspects of research and development activities, collating information, analysing and reporting findings.

Planning and Organisation

Contribute to the strategic planning of team projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary.

Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes, in accordance with ICB and regional priorities.

Contribute to short, medium and long-term business plans, achieving quality outcomes.

Policy and Service Development

Contribute to the review and development of existing information management systems and contribute to the development of an integrated approach to service or initiative management.

Develop policies and procedures in own work function with an impact on the wider organisation, as required.

The job description is an outline of the tasks, responsibilities and outcomes required of the role. The postholder will carry out any other duties as may reasonably be required by their line manager. The job description will be reviewed on a regular basis in accordance with the changing needs of the department and the organisation.