AI Coach Expert
HNM Solutions · Tournai, BE
Job description
Job Description
The AI Coach will focus on the delivery of analytics use cases, driving their life cycle:
-
Identify and Prioritize Use Cases
- Assess the current processes and practices to spot opportunities for automation
- Collaborate with stakeholders to capture ideas and assess feasibility/impact of AI solutions.
- Support the design and implementation of Proofs of Concept (POCs) and pilots.
- Ensure alignment of projects with business priorities and BNP Paribas Fortis AI governance framework.
-
Support Adoption and Change
Accompany staff in the day-to-day use of already existing AI solutions (e.g. Copilot), ensuring effective adoption and productivity gains. ( ex: Create a reference library of prompts for HR,...)
- Act as the bridge between teams and central AI departments.
- Share best practices and success stories to foster a culture of innovation
Evangelize and Educate
- Raise awareness of AI opportunities within the department.
- Deliver training, workshops, and hands-on sessions on the use of AI-powered tools.
Education
Bachelor’s or Master’s degree (candidates with other academic backgrounds with knowledge of analytics are also encouraged to apply).
Required Experience
You have at least 6 years of relevant experience
Technical Experience
Mandatory
- Strong culture in AI/GenAI (LLMs, chatbots, predictive models) and their applications in HR.
- Ability to explain technical concepts in simple terms.
- Familiarity with AI governance, risks, and ethical considerations.
Business Experience
Mandatory
- Experience in leading transformation initiatives, ideally in digital or AI adoption.
- Strong facilitation and training skills (workshops, coaching sessions, presentations).
- Ability to inspire, engage, and influence stakeholders at all levels.
Soft Skills
- Strong communicator, diplomatic and customer-oriented
- Curiosity, adaptability, and problem-solving mindset.
- Outstanding analytical and technical skills
- Empathy and active listening, with a focus on user needs.
- Business oriented
- Team player
- Proactive
- Result oriented
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