Communications & AI Enablement Specialist

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Job DescriptionAbout the Role

We are seeking a detail-oriented Communication Specialist to join our team. In this role, you will be responsible for developing, executing, and managing internal building-level and organization communications. The ideal candidate brings exceptional writing ability, a sharp editorial eye, familiarity with AI-powered writing and productivity tools, and an unwavering commitment to accuracy in every deliverable.

Key Responsibilities

Draft, edit, and proofread a wide range of communications materials

Review all outgoing communications for grammatical accuracy, consistency, tone, and brand alignment before distribution

Maintain and enforce brand voice, style guides, and editorial standards across all communication channels

Coordinate with cross-functional teams to gather accurate information and ensure messaging is consistent and error-free

Ensure timely delivery of communications with zero tolerance for factual or typographical errors

Monitor and track communications metrics, compiling detailed reports with precise data analysis

Proofread and fact-check materials produced by other team members prior to final approval

Identify and correct inconsistencies, ambiguities, or inaccuracies in communications before they reach their intended audience

Required Qualifications

Exceptional written and verbal communication skills with a demonstrated ability to produce polished, error-free content

Native or near-native English proficiency with superior command of grammar, syntax, punctuation, and style guidelines

Proven track record of meticulous attention to detail — able to catch errors others miss

Strong command of grammar, punctuation, and style guidelines

Ability to manage multiple projects simultaneously while maintaining high accuracy standards

Proficiency in Microsoft Office Suite and content management systems (CMS)

Experience using AI-powered writing and productivity tools (e.g., generative AI assistants, AI-based grammar/editing tools) to enhance communication workflows

Core Competencies

Attention to Detail — Consistently produces work that is accurate, thorough, and free of errors; reviews own work and others' with a critical eye

Written Communication — Crafts clear, compelling, and audience-appropriate content across multiple formats

Organizational Skills — Manages competing priorities and deadlines without sacrificing quality

Collaboration — Works effectively with stakeholders at all levels to gather information and align on messaging

Accountability — Takes ownership of deliverables and follows through to ensure accuracy and completeness

Technology Adaptability — Comfortable adopting and utilizing AI tools and emerging technologies to streamline work processes

Location: Warsaw, Hybrid, 3 days in the office

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.