ML/AIWork

Forward Deployed Engineer

· San Francisco, US

Job description

TL;DR: Strala is rebuilding the foundation of the world’s largest industry - insurance.

In less than a year, we reached multi seven-figure ARR and are growing 50% MOM. We raised two rounds from Tier 1 funds including Peter Thiel’s Founders Fund, led by the partner who was early in OpenAI, Cognition and Scale AI. Our team comes from institutions like Harvard, Berkeley & Oxford and firms like Optiver, AMD & Palantir (+ICPC, NeurIPS backgrounds).

In this role you will

  • You will individually deploy multi-modal, agentic AI systems into production with major business impact. You own client deployments end-to-end, from scoping through go-live, acting as the primary point of contact for senior client stakeholders.
  • Build and manage client relationships: understand challenges, align priorities, and become the trusted partner executives rely on to scale their AI adoption.
  • Design, build, and evolve AI agents that deliver optimal claims outcomes, including prompt engineering, model integration, and blitz prototyping using AI-assisted coding tools.
  • Work with applied AI on a daily basis. You scope and develop new features that allow our customers to scale while consistently improving claims results.
  • Help integrate our product into client environments, working hands-on with their tech teams on APIs and systems.
  • Coordinate with our core platform team to ensure smooth delivery and improve the product with actionable insights.
  • Capture and share best practices in internal playbooks to scale Forward Deployed Engineering.

You will thrive if you

  • Think and operate like a founder. You take ownership of problems, move fast, and figure it out, whether that means jumping on a client call or writing a quick integration.
  • Have 2+ years in a role combining technical depth with client-facing ownership (e.g. agent engineering, forward deployed engineering, growth engineer, or founding engineer/founder).
  • Have a solid technical foundation: comfort with Python, APIs, cloud platforms, and modern AI/ML tooling. You are genuinely technical and can build.
  • Are familiar with LLMs, prompt engineering, and agentic AI concepts, and comfortable with AI-assisted development workflows to ship solutions fast.
  • Excel at explaining the connection between complex technical concepts and business outcomes to both technical and non-technical audiences.
  • Want to own client relationships, project outcomes, and write code.

Values

  • Ambition: We want to win, and we need to be the best
  • Performance: Speed, system thinking, efficiency
  • Ownership: When we see a problem, we take ownership of it, and we solve it
  • Spirit: Clarity, optimism, meritocracy

We Offer

  • Impact - Shape a company, redefine an industry, and make your code impact millions.
  • Intensity - Complex problems, ownership, in-person in SF - we are here to solve problems and win.
  • Reward - Interesting work, top quartile salary, top quartile equity.
  • Team - Everyone on our team considers themselves the most competitive and intense person they have ever met.
  • Zero Barriers - We want the best people and will do whatever it takes. That includes covering all meals and paying for any product that makes you more productive.

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