Solution Architect – AI Agents & Integration

Location: Amsterdam, Netherlands

About Cognizant Digital Engineering

Cognizant is a global technology and professional services company that helps organizations modernize technology, reimagine processes, and transform customer experiences at scale. Within our Digital Engineering practice, we combine deep engineering expertise with cutting-edge technologies such as cloud, data, and AI to build innovative, scalable digital solutions.

Our teams operate in a fast-paced, collaborative environment where innovation and continuous learning are at the core. You will have the opportunity to work on advanced AI-driven solutions for leading financial services clients, shaping the next generation of intelligent, secure, and customer-centric digital platforms.

About the Role

You will be part of multidisciplinary teams working alongside proposition managers, journey experts, UX/UI designers, data analysts, developers, architects, business analysts, and product owners. We value pace, ownership, and impact. Together, we are shaping the future of our organization with strong propositions, smart products, and digital experiences that truly make a difference for young people.

Your Role

As a Solution Architect – AI Agents & Integration, you are responsible for defining the end-to-end solution architecture that enables domain-specific AI agents to operate safely, reliably, and coherently within the broader banking landscape. These AI agents power new customer-facing features for Gen Z and are integrated into a central AI agent that orchestrates conversations, context, and execution across channels and domains.

You ensure that innovation in AI aligns with enterprise architecture principles, platform capabilities, and regulatory requirements. You collaborate closely with business analysts, product owners, engineers, platform teams, domain architects, and risk stakeholders to guide solutions from concept through to production.

Key Responsibilities

Design end-to-end solution architectures for domain-specific AI agents

Translate business and product intent into scalable architectural designs across channels, AI agents, integration layers, and core systems

Define architectural boundaries and interaction patterns between agents, systems, and platforms

Ensure secure, compliant, and traceable handling of customer data

Align solution designs with enterprise architecture standards and platform capabilities

Provide architectural guidance and support to delivery teams

Evaluate emerging technologies in conversational AI and agent orchestration

Safeguard non-functional requirements including security, privacy, resiliency, performance, and explainability

Your Profile

You are a senior Solution Architect with a strong track record in complex enterprise environments. You combine strategic thinking with hands-on architectural expertise and have the ability to balance innovation with regulatory and operational realities. You are a clear communicator who can align stakeholders and drive architectural quality across domains.

Required Skills & Experience

Extensive experience as a Solution Architect in a large, complex enterprise environment (preferably within financial services)

Strong ability to bridge business strategy, product needs, and technical realization

Experience working within Agile delivery models

Proven ability to balance innovation with regulatory, risk, and operational constraints

Excellent stakeholder management and communication skills

Strong ownership mindset for architectural consistency and long-term coherence

Technical Expertise

End-to-end solution architecture across digital channels, integration layers, and backend systems

Architectural understanding of AI-agent concepts such as orchestration, context sharing, decision flows, and guardrails

API design, event-driven architectures, and service-based integration patterns

Cloud and enterprise platform architecture concepts

Knowledge of security, privacy, risk, and compliance requirements within banking

Ability to create and maintain architectural artifacts and documentation

Experience with conversational AI platforms or AI-enabled customer journeys is a strong plus

What We Offer (Netherlands)

Competitive salary

Access to Udemy and Cognizant Academy

NS business card

25 paid holidays

Laptop and smartphone

Pension scheme

Technology-driven organization

Open team spirit

International environment

Contact the Recruiter

Bill Hilhorst

Email: Bill.Hilhorst@cognizant.com