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Technology Analyst - GenAI

Infosys · Waterloo, CA

Job description

Infosys is seeking a hands-on Gen AI / Agentic AI Engineer to design, develop, and deploy next-generation AI solutions using Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and Agentic AI frameworks. This role is ideal for an engineer with strong technical depth, a passion for building AI-powered applications, and experience delivering production-grade GenAI solutions in a fast-paced, innovation-driven environment.
Required Qualifications

  • Candidate must be located within commuting distance of Mississauga, ON (Canada) or be willing to relocate to the area.
  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
  • Bachelor’s degree in computer science, AI/ML, or related field.
  • 3–5 years of experience in software engineering, machine learning, or data science, with hands-on experience in GenAI or LLM-based systems.
  • Strong Python programming skills and experience with ML/AI libraries (Hugging Face Transformers, LangChain, PyTorch).
  • Hands-on experience with vector databases (FAISS, Pinecone, Weaviate, Azure AI Search).\
  • Familiarity with cloud platforms and Gen AI services (AWS, Azure, GCP).
  • Experience with REST API development (FastAPI, Flask) and containerization (Docker).
  • Solid understanding of AI governance, model safety, and prompt engineering.

Key Responsibilities

  • Design, develop, and deploy Gen AI applications using LLMs and agentic frameworks (e.g., LangGraph, AutoGen, Crew AI).
  • Fine-tune open-source and proprietary LLMs using techniques like LoRA, QLoRA, and PEFT.
  • Build and optimize RAG pipelines with hybrid retrieval, semantic chunking, and vector search.
  • Integrate Gen AI solutions with cloud-native services (AWS Bedrock, Azure OpenAI, GCP Vertex AI).
  • Work with unstructured data (PDFs, HTML, audio, images) and multimodal models.
  • Implement LLMOps practices including prompt versioning, caching, observability, and cost tracking.
  • Evaluate model performance using tools like RAGAS, DeepEval, and FMeval.
  • Collaborate with product managers, data engineers, and UX teams to deliver production-ready solutions.
  • Mentor junior engineers and contribute to code reviews, design discussions, and best practices.

Preferred Qualifications:

  • Exposure to agentic workflows and autonomous agents.
  • Experience with CI/CD pipelines and DevOps tools (GitHub Actions, Jenkins, Terraform).
  • Familiarity with front-end integration (React, Angular, TypeScript) and GraphQL APIs.
  • Knowledge of model interpretability, bias mitigation, and human-in-the-loop systems.
  • Experience with multimodal models and perception systems (e.g., vision + language).

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face-to-face.

Estimated annual compensation range for the candidate based in the below location will be:
Ontario: $ 72783 to $ 105007

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