Product Manager – AI

About Nakisa

Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical operations for 1,100+ organizations in 135 countries and serves millions of users.

We are building the next wave of enterprise applications with Nakisa AI. Our products use retrieval-augmented generation (RAG) with secure API integrations to large language models. Customer data stays private and auditable, and we never use client data to train third-party models. This privacy-first design gives enterprises trustworthy AI they can run in production.

What sets us apart is a single platform that connects these functions on shared data models, a focus on high-stakes, compliance-heavy workflows, and a culture anchored in Fairness, Integrity, Service, and Humility. Recognized among Canada's top employers, we offer hybrid work, supportive leaders, and clear growth paths. Join us to ship reliable, privacy-first AI at global scale.

About the role

Join Nakisa as a Product Manager – AI, responsible for driving the growth and reliability of our Nakisa Decision Intelligence (NDI) platform. In this cross-functional position, you will oversee the product lifecycle, collaborating with Engineering, UX, and Customer Success to shape the roadmap, refine requirements, and ensure the platform meets evolving business and customer needs. You will also support onboarding, implementation, and continuous improvement through actionable customer feedback. This role reports to the Chief Product Officer and is ideal for a technically adept, passionate product manager seeking to scale impact and advance toward senior leadership.

What you'll be doing

• Own the product lifecycle, ensuring execution and delivery aligned with quantitative OKRs.

• Develop and communicate a clear product roadmap for AI products, platform components, integrations, and SSO features, proactively addressing challenges and aligning with business objectives.

• Serve as the internal and external advocate for AI, building strong stakeholder relationships to drive awareness and adoption.

• Engage directly with customers to translate technical and business needs into actionable product requirements.

• Collaborate with R&D, sales, marketing, and customer success to ensure product-market fit and a seamless user experience across the platform and integrations. Support pre-sales activities and address technical queries during RFP/RFI processes.

• Monitor AI KPIs, leveraging data and customer feedback to drive continuous improvement.

• Stay current on market trends, competitive analysis, and industry best practices, translating insights into clear differentiation and compelling business value positioning for NDI, both internally and externally.

• Develop user guides, documentation, and tutorials; create real-world use case templates; lead internal enablement sessions; and support go-to-market efforts with compelling data-to-decision stories.

• Ensure all customer-facing materials comply with AI governance, compliance, and security standards.

• Act as the primary contact for NDI, articulating its value and differentiation, defining the value proposition, and supporting persona development for marketing.

What you bring

• Strategic market positioning and storytelling expertise.

• Experience working in SaaS and B2B markets.

• Technical understanding of AI, prompt engineering, and product feedback.

• Conceptual understanding of data flows, structure, and quality in AI products, enabling informed trade-offs, prioritization, and effective collaboration with engineering and data teams.

• Experience collaborating with technical experts and incorporating their input into product strategy.

• Go-to-market strategy experience and excellent communication skills.

• Fluency in English is required to perform essential product management duties, including collaboration with international engineering teams and the creation of documentation for a global user base.

• The product is designed and maintained for users across multiple jurisdictions*.*

Nice to Haves

• You have already managed an AI product from innovation to market
• Bachelor's degree or equivalent practical experience

Why Nakisa?

Flexibility: Hybrid work (1–2 days in our downtown Montréal office).

Time off: Starting at 3 weeks' vacation, a paid week off at year end, an extra paid summer day off, personal and volunteer days, and generous sick leave.

Health & wellness: Comprehensive health, dental, and life insurance including telemedicine from day one.

Financial security: RRSP matching up to 4% from day one and a home internet allowance.

Active lifestyle: Free gym access in our downtown office building and half-price Bixi membership.

Social perks: Regular events to unwind with colleagues such as game nights, summer picnic, holiday party, excursions, and more.

Career growth: Mentorship, education assistance (80% up to $1,500 per year) and reimbursement of role-relevant professional dues.

Culture: A supportive, values-driven team with leaders who care.

Make your impact at Nakisa.

If building privacy-first AI for global enterprises motivates you, apply today and help shape the future of enterprise software.

• Location: Montréal (hybrid).
• Visa or relocation: not available.
• Hiring process: AI screen, recruiter conversation, hiring manager interview, and a panel or skills assessment depending on the role.
• Apply even if not a perfect match: potential and drive matter here.

Apply today.

AI-assisted recruitment:

Nakisa uses AI-assisted tools, including BrightHire and Greenhouse, throughout our recruitment process. Our first-round interview is conducted by an AI interviewer (BrightHire), and later interviews with our team are recorded and transcribed to support accurate note-taking. AI-generated outputs, including transcripts, summaries, and structured scoring aids, support our hiring team and are reviewed by people. All hiring decisions are made by people based on job-related criteria.

If you need an accommodation at any stage, or have questions about how your data is processed, contact privacyofficer@nakisa.com